If you have forgotten your password, don't worry, it happens to us all. From the log in screen you can simply tap on the [ I forgot my password ] link that appears below the Password field. You will be requested to enter the email address that you have validated with your geo account and upon tapping the [ Resend email ] button, we will send you a link to reset your password.

Please check your inbox for the new password link we have sent you.

Please check your inbox for the new password we have sent you. 


  • I don't have access to the email address I used when I created my account - If you are no longer able to access the email address you entered when you created your geo account, please create a new account and link this to your geo device
  • Can I reset my password in the app - Yes, use the [ Change password ] link within the app, select the  [ MORE ICON then Account >> Change password.